Yes.  AppointYou enables configuration of the following features to customize the solution for your practice:

• Standard business days (configure each day of week separately).
• Standard business hours (configure separate open and close times for each business day, including optional mid-day close period).
• Create business days and hours exceptions.
• Configure Holidays.
• Brand marketing all templates for your practice.
• Brand the consumer (patient) portal for your practice.
• Configure specific days, times, marketing list used, outbound communications channels, service provider and messaging content for each marketing campaign.

AppointYou sets typical defaults for all of these settings to get you up and running quickly resetting only those options you need to configure.

Yes, AppointYou provides you with a seamless solution to manage patient contact information, schedule appointments and automatically send reminders for a fraction of the cost of a standalone billing or reminder system.

The AppointYou subscription agreement plainly states that you own all your patient contact data and that only your users have access.  We take confidentiality very seriously and hold your patients contact information in secure trust.  All of your information will be returned to you, should you decide to terminate the AppointYou service.

No. The typical appointment scheduling application is a module within a billing system.  These billing system-based applications have direct access to patient contact information, but offer very limited appointment functionality and do not provide any marketing capabilities necessary to bring patients to the practice.  Typically a billing based appointment scheduling application will do little more than support manually schedule appointments during office hours.  That is similar functionality to Microsoft Outlook, but lack the features, connectivity and remote access necessary to engage patients in the appointment process. 
AppointYou goes beyond typical "office hours" appointment scheduling to provide features that engage patients in the appointment demand creation process and the self-scheduling appointment features that are now an expectation of most patients:

• Ready-to-send Marketing Campaigns (voice, email, text-msg)
• Patients Self-schedule Appointments from Email
• Patients Self-schedule Appointments from Practice Website
• Patients Can Self-reschedule and Cancel Appointments Online
• 24/7 Patient Access to Appointments Through Any Browser
• 24/7 Physician  AppointYou Access Through Any Browser
• Free Reminders for Appointments (voice, email, text-msg)
• Patients Can View All Offers Online and Schedule Appointments
• Manually Schedule Appointments During Office Hours

AppointYou will keep your billing contacts in sync with AppointYou marketing database by uploading a current version of your patient contact information at no charge.  You may also enter new patient information directly into the AppointYou Contact Information Tab.

Unlike other solutions that require users to design the marketing collateral sent to patients, such as emails, AppointYou includes many professionally designed marketing templates for the most profitable procedures and services.  You can quickly choose and customize a template, and launch a new campaign typically in less than 10 minutes.

In addition to increasing revenue and reducing marketing expense, AppointYou provides many operational benefits that will impact and improve patient retention and financial performance:

• Labor saved by not rescheduling and cancelling appointments.
• Reduce No-show appointments and recapture lost revenue.
• Opportunity to capture new patients through your website.
• Eliminate the creative lead-time and hassle of working with marketing agencies to design marketing templates.
• Improve awareness of the importance of capturing email addresses and mobile phone numbers.

When you sign up for the AppointYou service, you receive:

1. High impact marketing templates for the most profitable procedures and services to eliminate the time and expense to create marketing offers.  New templates are added continuously and existing templates are frequently refreshed.
2. Your patients will have unlimited and 24/7 access to the AppointYou Consumer portal to schedule appointments.  The consumer portal is branded for your practice and is where patients can review all of your marketing offers, self-schedule new appointments and reschedule and cancel existing appointments.
3.  AppointYou gives Free Automatic Appointment Reminders and Confirmations to all but eliminate late and no-show appointments.
4.  AppointYou also provides you with its Self-service Appointment Button for Your Website.  This is a distinctive button that is added to your website to enable your patients to instantly schedule appointments and 24/7 access to your consumer portal.

• The AppointYou marketing templates are designed by marketing professionals
• There are more than 20 available templates covering the most profitable procedures and services
• Templates are available in English and Spanish
• Content reviewed and edited by medical doctor.
• The email template for example, contains external links to important medical information and testimonials relating to the medical procedure or service.
• Templates are frequently refreshed
• New templates to address emerging procedures and services 
• Templates are branded for your practice
• And possible the best one, all templates available in the application are “Free”